Refund policy
RETURN POLICY
At Love Earth, we offer complimentary 30-day returns, if for any reason you are not satisfied with your
purchase. Simply return or exchange it within 30 days, in its original, unworn condition, for an exchange
or full refund.
To begin a return:
1. Contact our Customer Care Department at #-###-###-#### or
customercare@loveearthjewelry.com to request a Return Authorization number. Please also
briefly describe the reason for the return.
2. A Return Authorization number will be provided to you.
3. Place your order in its original jewelry box and securely inside a small UPS or other cardboard
box. Take your order to your nearest UPS location. (Important: The Return Authorization number
must be clearly written on the outside of the package, or the return will not be accepted)
4. All refunds and exchanges will be processed within one week of receipt. Exchanges will be
processed within ten days.
5. For repairs, please allow for 2-week processing.
