At Love Earth, we offer complimentary 30-day returns, if for any reason you are not satisfied with your purchase. Simply return or exchange it within 30 days, in its original, unworn condition, for an exchange or full refund.

To begin a return:

  1. Contact our Customer Care Department at 877-326-8887 or to request a Return Authorization number. Please also briefly describe the reason for the return.
  2. A Return Authorization number will be provided to you.
  3. Place your order in its original jewelry box and securely inside a small box. (Important: The Return Authorization number must be clearly written on the outside of the package, or the return will not be accepted)
  4. All refunds and exchanges will be processed within one week of receipt. Exchanges will be processed within ten days.
  5. For repairs, please allow for 2-week processing.

Have questions?

We're always here to help you.