FAQs

About Love Earth Lab Created Diamonds

Why Love Earth Jewelry?

Love Earth was founded on the same guiding principles that drive many of your life decisions – love and inspiration.  Love Earth Jewelry is designed and manufactured to last a lifetime and become an heirloom and pass on from generation to generation.  Our designs and seamless process take the guesswork out of buying a lab created diamond, making the buying experience fun and easy.

Love Earth is committed to providing the best quality, with all the jewelry in our collection featuring lab created diamonds ranging from colorless to near colorless with a clarity of VS through SI.  Learn more about the 5Cs – cut, clarity, color, carat, and choice.

What is a lab created diamond?

Lab created diamonds are 100% real diamonds and are identical to mined diamonds - chemically, optically, and physically. Lab created diamonds have the same carbon crystal chemical structure as a mined diamond and are just as durable.  The main difference between mined and lab created is how they are formed.  Mined diamonds took billions of years to grow and are excavated from the Earth while lab created diamonds are grown in a highly controlled laboratory in a matter of weeks or months.  Lab gown diamonds possess the same mesmerizing properties of fire, scintillation, and sparkle as mined diamonds - at a fraction of the price. A lab created diamond is only discernible from a mined diamond by using highly specialized equipment.

What are the benefits of buying a Love Earth lab created diamond vs a mined diamond?

Since lab created diamonds are not excavated from the Earth, they provide a powerful alternative to those that are concerned about social, ecological, and economic issues related to diamond mining.  Lab created diamonds offer excellent value and are more affordable than mined diamonds of comparable size and quality.

Question What is the difference between a lab created diamond and a diamond simulant?

Lab created diamonds, like mined diamonds are comprised of a single element - carbon crystal.  Diamond simulants such as cubic zirconia, white sapphire or moissanite are not made of carbon crystal and it is evident they are not diamonds just by looking at them.

Warranty & Care

Is Love Earth Jewelry Warranted?

Love Earth jewelry is designed and crafted to exacting quality standards is warranted against imperfection in design, materials, or workmanship. Any item not meeting these standards will be repaired or replaced. Your jewelry must be sent to Love Earth by first contacting customer service in order for this warranty to be valid. If any party other than Love Earth has worked on your ring, the warranty coverage terminates.  The Love Earth warranty does not cover rings that have been personalized or engraved.

Caring for Love Earth Jewelry

A nonabrasive cleaner for diamond jewelry may be used occasionally. A mild solution of six parts water to one part ammonia may be applied with a soft bristle brush.

Purchasing Info

Can I purchase directly on loveearthjewelry.com?

Yes, you may purchase directly on loveEarthjewelry.com or visit our authorized retail partners.  You can find the one nearest you by clicking here.

Do you charge sales tax?

We collect Sale Tax in nine states:

 - Arkansas

 - California

 - Michigan

 - New York

 - New Jersey

 - Ohio

 - Pennsylvania

 - Texas

 - Wisconsin

How do I determine my ring size?

Check out our ring sizer page where you can order a free ring sizer or download a PDF to help you determine your size.

How will my order be packaged?

Your Love Earth Jewelry Is securely and carefully in jewelry boxes or pouches and packed in a discreet corrugate box.

When will my credit card be charged?

Your credit card will be billed at the time of shipping.

Purchasing Info

Will a signature be required upon receiving my order?

All orders $599 or more require an adult signature upon delivery.

Can I edit or cancel my order?

If you need to edit your order, please reach out to customer care. We will do our best to accommodate any edits that need to be made depending on the request and how far along your order is in the process. If you need to cancel your order, please contact customer care for assistance.

Where is my order?

You’ll receive a shipping confirmation email that includes your tracking number once your order ships. For any additional questions please contact customer care.

Business Practices

Is Love Earth Committed to Ethical Sourcing?

Love Earth is committed to responsible and ethical sourcing. All materials are sourced by Frederick Goldman, Inc. who is a certified member of the Responsible Jewelry Council (RJC). The RJC is a standards-setting organization that has been established to advance responsible ethical human rights, social and environmental practices throughout the supply chain.